Reviews & Testimonials
See Our Reviews from Home Advisor & Google
20:29 20 Aug 18
These guys are great. Mal and his crew are awesome with Patios and driveways. If you're looking for a company that not only knows their trade, but is customer focused and good at designing ideas for your home, these are the folks to call. They always pick up their phone or call you back quick. They are priced fair and do really good work. Concrete driveway and patios have both been amazing looking.
01:55 19 Aug 18
Our driveway with stamping and colored border turned out beautifully. No doubt very knowledgeable with great suggestions and implementation of design and structure. Trustworthy and fair in pricing.
02:12 07 Sep 18
Mal and his team did a great job for our patio, sidewalk, driveway and the stair. We received a lot of compliments from our neighbors and definitely recommend his company for anyone else.
00:54 29 Aug 18
Preferred 1 was awesome to work with. Mal and his crew did a great job on my driveway in Woodbury. The timeline and scheduling was thoroughly communicated with us during the process. Completely satisfied with our new driveway.
19:58 18 Jun 18
We had Preferred 1 Concrete come out to re-do our driveway skirt and extend a sitting area outside our house. We are very happy with the results! Mal and his crew were efficient with their prep work and completed the project seamlessly in an afternoon. We were referred by a family member who had work done last fall and are glad we went with them. Thanks guys!
21:09 28 Aug 18
Prefered One poured our patio and another slab for a small shed. We had a great experience. Quality work and very affordable compared to other estimates we received. We are looking forward to have more work done in the spring.
02:27 23 May 19
Update: This is what our driveway looks like 9 months after installation. Cracks began appearing in the winter 4 months after it was poured and have continued to develop since the frost left the ground. Most sections are now cracked. Some of these cracks are big enough to insert a coin in. The stamped border is beginning to pull away from the main section of driveway, as shown in the photo. Cost: $9,500We contacted Mal (Preferred 1) about the cracking in early January and he said he'd take care of it this spring, as well as finish the surfacing. We met with him on April 23, and one month later, as I write this, we've received a one-sentence response that tells us nothing. We had the new driveway installed to prepare our home for sale this spring. We've been in landscape limbo, unable to complete landscaping knowing that our yard will need to be ripped up again. Mal told us he'd get back to us with a "plan." We stressed to him repeatedly that this was urgent. We asked that he prioritize making this right so that we could ready our home for sale. Instead, no word from Preferred 1, despite the fact that prior to and during installation Mal assured us several times that he would repair or replace any issues with the driveway. Knowing what we know now, we would run the other direction. Below is my original review:Our driveway with stamping and colored border turned out beautifully. No doubt very knowledgeable with great suggestions and implementation of design and structure. Trustworthy and fair in pricing.
02:36 24 May 19
I have used mal on several projects both commercial and residential.I am always impressed with the quality and workmanship of every project.He makes every project a priority regardless of the size and takes pride in his work.
01:58 24 May 19
The concrete work was of very high quality. The team that came over worked very hard and they got the job done quick.
21:28 11 Jun 19
Mal and his team did a great job replacing my asphalt driveway with concrete. It has been two years and has held up great.
05:14 17 Jun 19
Mal did a great job on our driveway and stamped patio. Great guy to work with to make the best quality job .
02:19 23 Jun 19
Mal placed our concrete fountian. It's is perfectly balanced. He went above and beyond our expectations. Since he did such an amazing job, I had him come back and repair my cement sidewalk. Amazing work and the best respectable crew! Outstanding! I recommend Mal and crew.
23:13 26 Jun 19
We needed the front part of our driveway replaced due to cracking and sinking. Mal was very considerate and willing to work with my unusual schedule being a nurse. Mal and his crew came over ripped our old concrete, poured the new slabs and finished everything in 1 day. The finished product is absolutely amazing. It looks like the job should've taken 3 days. Beyond satisfied and will definitely recommend to others!
17:04 28 Jun 19
Mel was great to work with and does really nice work! He was able to squeeze us in on short notice during his busy season and we really appreciate it! Thanks Mel!
22:10 28 Jun 19
Mal and his team did a great job replacing my driveway apron. Always communicated well and finished the job in just one day!
15:58 26 Jun 19
I’ve done a bunch of different project with Mal @ Perfered One Concrete. As a building contractor you need a quality concrete contractor that hits the mark every time. Perfered not only hits it they exceed it. Efferent, reliable and accurate what more can you ask for !A +
05:42 14 Dec 19
Mal and his crew are absolutely amazing!!! Excellent customer service, high quality work, fantastic!!! Part of our garage apron was cracked and sunken in, therefore, we were not able to drive in or out of the garage until it was fixed. I contacted Mal and he came out the same day to give me a quote, the price was very reasonable. I asked how soon he could come out to do the work and he said that he would make this a priority since we were not able to drive in or out of the garage. Mal and his crew came out the next day to repair the broken apron and they did an excellent job!!! I was already more than impressed with Mal and his crew, and just when I thought that their customer service couldn't get any better, it did!!! Mal actually offered to contact our association to try to help us get reimbursed, he said that this is something that should be covered by the association. I can't thank Mal enough for his amazing customer service and high quality work. If you want the best customer service by a team that does high quality work at an affordable price, look no further. Contact Mal today, he truly does take care of his customers!!!
06:28 20 Dec 19
Mal and his crew repaired my foundation and added two new windows. He also worked together to line up his plumber to do the plumbing work I needed. Highly recommend using Mal, he’s not just an average contractor, he puts passion behind the projects he takes on.
23:06 25 Oct 19
I hired Mal with Preferred 1 Concrete two years ago for my driveway, still looks great. we had them install a decorative patio this summer. Thanks Mal!
18:11 04 Nov 19
Mal did a great job removing my old asphalt driving way and replacing it with a beautiful terra-cotta stamped driveway.
05:25 02 Feb 20
Mal designed our stamped patio and sidewalk, the design and attention to detail were amazing. Would recommend to anyone looking for a custom personalized patio.
16:40 18 Jun 18
After having another company no-show (for the 3rd time), I called a list of places and left voicemails that were never returned. The one that did call me back said they were booked and wished me luck finding someone this "late" in the season (it was May). Mal at Preferred 1 Concrete called me back, came out the same day, gave us a quote on the spot and it was right on budget. He said they were busy but they'd get us on the schedule in the next couple of weeks. He called a few days later and said they could start earlier and were on site two days after that. They helped us with the design and made sure the layout was right for the water run off so we wouldn't have any issues in the future. While doing some prep and demo work, we found our wooden gate had been installed incorrectly (only half of the fence post was cemented in). We called the contractor that did the work last year but they weren't available. We let Mal know and he fixed it without any hesitation. The rain held up the work a few times but Mal and his crew were at our house every chance they got - early day, night and even on the weekends to get our project done ASAP. We couldn't be happier with the work they did; an extended driveway, a boat pad with a raised back, a connected sidewalk, stairs down our backyard (part of their design) and a new patio. I never thought I'd say this about concrete work but everything is just beautiful. Their customer service is some of the best I've ever experienced and we'll definitely be calling them again when we replace our asphalt driveway. They're a great local company and we couldn't recommend them more.
17:47 29 Mar 20
I noticed that a concrete garage apron was being poured at my neighbor's house across the street. I talked to Mal, Preferred 1 Concrete, who was doing the job. He walked across the street to my house and gave me a very reasonable bid for my garage apron and partial sidewalk. He also bid my next door neighbor's garage apron and part sidewalk. He and his crew did two EXCELLENT jobs at my house and my neighbors house the next day. Many Thanks, John.
21:45 26 Mar 20
Mal is the man to go to for concrete! Knowledgeable, honest and follows through on what he says he will do. Gave a fair quote. I could not be happier with how my driveway turned out! Really added curb appeal to the house!
20:00 20 Mar 20
We hired Preferred1 for a concrete driveway approximately 1.5 years ago. After the first winter, there were pockmarks all over the driveway near the garage. In addition to the pockmarks, there was a small hole near the opposite end of the driveway. It's about 1.5'' in diameter, is about 1'' deep, and has some sort of foam inside it. We attempted to contact the owner to see if this was "normal" after only 6 months and one winter, but he was very difficult to reach and only returned our calls or responded to emails after weeks of trying. He made promises to come out and look at it, and to have someone from the concrete company look at it too. In the end, we never saw anyone and nothing ever came of it. He obviously put us behind him after the initial job was complete. Now that all the snow has melted after the second winter, there are even more pock marks that are beginning to extend further down the driveway. Three stars because I'm sure the driveway will still function for a long time, but the pockmarks, small hole, and his responsiveness are disappointing.
A Google User
06:45 22 May 20
I contacted Preferred 1 Concrete for a driveway removal and replace. Mal gave us a fair price and communicated a timeline. the quality of work from start to finish was great. Overall a great experience refreshing to find a contractor with integrity.
14:54 23 May 20
Mal was great to work with on my patio. design and color turned out great, he is very passionate and takes pride in his craft.
03:37 02 Jun 20
Very happy with my new stamped patio design
19:29 05 Jul 20
I hired Preferred 1 in April 2020 to replace a garage apron, parking pad, and sidewalk section. Initially Mal was great to deal with, responsive and punctual. After the work was completed, some issues developed. The main one relates to a tricky elevation change that now results in water intrusion to the garage. While I understand the source of the issue, I wish it had been discussed with me before the pour. Now that the work is done, it has been really difficult to figure out what to do because Mal didn’t show up for our first appointment and sent someone else (not an employee but the owner of a different business) to the second appointment who presented a different solution than Mal did via email and couldn’t answer my questions about cost and timing. There are also already cracks that have formed in the concrete, the edges and control joints in the sidewalk portion are sloppy (compared to the portion of the sidewalk that wasn’t replaced), and there was damage to my next door neighbor’s landscaping at our property line. I’m now waiting for the concrete to be sealed and hope these outstanding issues can be discussed and resolved then.
16:26 09 Jul 20
We hired Preferred 1 Concrete for our patio and steps replacement. They were great to work with and flexible on some changes we wanted to make.
20:59 12 Jul 20
UPDATE: Mal has since addressed all of my concerns and offered a more complete solution to the elevation issue. I appreciate his diligence in following up and making sure all issues were settled.ORIGINAL REVIEW: I hired Preferred 1 in April 2020 to replace a garage apron, parking pad, and sidewalk section. Initially Mal was great to deal with, responsive and punctual. After the work was completed, some issues developed. The main one relates to a tricky elevation change that now results in water intrusion to the garage. While I understand the source of the issue, I wish it had been discussed with me before the pour. Now that the work is done, it has been really difficult to figure out what to do because Mal didn’t show up for our first appointment and sent someone else (not an employee but the owner of a different business) to the second appointment who presented a different solution than Mal did via email and couldn’t answer my questions about cost and timing. There are also already cracks that have formed in the concrete, the edges and control joints in the sidewalk portion are sloppy (compared to the portion of the sidewalk that wasn’t replaced), and there was damage to my next door neighbor’s landscaping at our property line. I’m now waiting for the concrete to be sealed and hope these outstanding issues can be discussed and resolved then.
21:25 20 Jul 20
We hired Preferred 1 for our stamped mezzanine patio. Mal took his time planning the pour and stamp design layout. We are very pleased with the patio.
17:31 24 Jul 20
Preferred 1 did a great job replacing my old sunken sidewalk and steps.
18:23 07 Aug 20
We hired Preferred 1 for our apron, I am very impressed with the quality and efficiency. Excellent job.
18:25 17 Aug 20
I highly recommend Mal and his team. They did a fabulous job on our concrete patio slab. His communication and customer service was above and beyond compared to the other 2 companies I had give me quotes. The quality, price and cleanliness was excellent as well. No need to get quotes from other companies; Mal and his team will definitely take care of you.
00:07 26 Sep 20
Preferred 1 did my driveway and retaining wall. Very impressed with the quality of the project, several other contractors didn’t call back.
04:13 01 Oct 20
Preferred 1 Concrete installed our driveway and patio. We are very happy with the quality, design and pricing. Mal was responsive in all aspects from giving us a quote to scheduling the install.
07:47 04 Apr 21
We are very happy with our patio extension.
21:27 26 Apr 21
Mal put in an apron for us and it turned out great! We decided to put in a beautiful stamped patio with border. We couldn't be happier with how it turned out. He is coming back to seal it so we will see it pop even more! All in all for the quality and price I couldn't imagine going with anyone else. Someday we will have his team complete other projects for us. Turned out unbelievably well and he has a knack for small details that make a huge difference. Mal and is team are the real deal and thanks again for your hard work and effort you put into our projects!